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Last Updated on February 16, 2024


The journey of developing a new pharmaceutical drug is a complex and intricate process that involves rigorous research, clinical trials and regulatory approvals. Amidst these multifaceted stages, there comes a pivotal moment for pharmaceutical companies to initiate the process of collecting opt-ins from relevant  doctors. This strategic decision plays a vital role in establishing effective communication, fostering relationships and ultimately ensuring the successful introduction of the new drug into medical practice. In this blog, we explore the right moment for pharmaceutical companies to begin collecting opt-ins from doctors during the development of a new drug.

The opt-in advantage: a brief recap.

Opt-ins, as permissions granted by doctors to receive communication and updates from pharmaceutical companies, lay the foundation for meaningful and informed collaboration. By obtaining opt-ins, pharmaceutical companies can engage doctors early on, share valuable insights, disseminate clinical data and provide education about the upcoming drug. This proactive approach enhances doctors’ understanding and interest, driving successful integration of the new drug into patient care.


Strategic moments for opt-in collection:

Pre-clinical phase.

Even in the preliminary stages of drug development, pharmaceutical companies can start building relationships with doctors. In most cases focus will be on key opinion leaders, engaging them in preliminary discussions and sharing the potential therapeutic area, mechanism of action and unmet medical needs. Offering opt-ins at this stage can establish a foundation for future collaboration.

Phase 1 clinical trials.

As the drug advances to phase 1 clinical trials involving a small group of healthy volunteers, it’s an opportune moment to introduce doctors to the drug’s mechanism, safety profile and initial outcomes. Offering opt-ins during this phase allows doctors to express interest and stay updated as the drug progresses through subsequent stages.

Phase 2 and phase 3 clinical trials.

With the drug entering larger patient populations and demonstrating its potential efficacy and safety, doctors’ engagement becomes crucial. Opt-ins collected at this stage can provide doctors with comprehensive data, patient outcomes and potential benefits, allowing them to make informed decisions about the new drug’s relevance to their practice.

Regulatory submission and review.

As the new drug reaches regulatory submission and review stages, doctors may be keen to understand its path to approval and its potential impact on patient care. Offering opt-ins during this phase allows doctors to stay informed about regulatory progress and receive updates on milestones achieved.

Pre-marketing phase.

The pre-marketing phase is a critical juncture to intensify efforts in collecting opt-ins from doctors. Offering comprehensive educational resources, organizing webinars and hosting expert panels can drive doctors’ interest and facilitate their informed decision-making prior to the drug’s launch.

Post-approval and launch.

Opt-in collection efforts should continue post-approval and during the drug’s launch. Doctors’ insights, feedback and experiences become invaluable as the drug is introduced into clinical practice. Regular updates, safety profiles and patient success stories can further solidify the relationship.

Pre-clinicalPhase 1Phase 2 & 3RegulatoryPre-marketingLaunch
Foundation for future collaborationInform about MoA, safety and very initial resultsProvide doctors more comprehensive dataInform doctors about time to marketOffering education and educational tools to a broad range of potential prescribersStart a digital conversation about experience in daily practice



The process of developing a new pharmaceutical drug is a collaborative endeavor that involves researchers, clinicians and regulatory bodies. By strategically timing the collection of opt-ins from doctors at key stages throughout the drug’s development, pharmaceutical companies can establish a foundation of trust, knowledge and collaboration. Early engagement, transparent communication and the sharing of valuable information enable doctors to become champions of the new drug, thereby contributing to its successful integration into medical practice. As pharmaceutical companies navigate the complex landscape of drug development, the right moment for opt-in collection can make all the difference in creating a meaningful and impactful partnership with healthcare professionals.

What can OptInsight do for you?

We offer solutions for pharma & life sciences with focus on increasing your reach to healthcare professionals (HCPs).

The OptInsight consent and preference management solution allows pharmaceutical companies to manage the collection, storage and use of personal data in a compliant and secure manner. It provides a centralized platform for managing consent records (opt-ins AND opt-outs), including the mandatory audit trail. It functions as a single source of truth, preventing scattered personal and consent data throughout your company. It also shows the latest consent status and preferences, which allows you to engage with HCPs based on the right data.

With our partner ecosystem, we can also support you on collecting opt-ins, improving the quality of data collected, creating social media campaigns, construction of websites and building HCP portals. Are you interested? Have a look at or contact me at

Schedule a meeting with us.

Tip: involve your colleagues from other departments within your company.
In this way we can instantly answer questions and provide clarity from various points of view.


Marketing & Product Director

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