With DataCare, powered by TeleSalesDirect and OptInsight, we combine smart technology with the power of high-quality telephone customer contact for the purpose of creating more personal touch points, increasing data quality and improving relevance.
We make HCP contact personal & relevant
More personal touch points
- Increase contact frequency
- Receive immediate feedback what HCPs need from us and through which channel(s)
- Know how our digital content resonates
- Evaluate company relevance and image
- Schedule on/offline appointments with HCPs
Increase
data quality
- Update incomplete HCP data
- Collect more opt-ins
- Decrease the number of opt-outs
- Collect preferences regarding content, channel and frequency
- Rate feedback of an HCP
Improve
relevance
- Turn data into actions towards our HCPs
- Communicate in line of the HCP needs
- Build insights based on improved personal & data touch points
- Optimize content & contact strategy